How to order – frequently asked questions

Choose your item and enter the name in the “Name” field exactly as we should sew it on – including upper and lower case. For some items you can also add a number or a preferred colour. You will see a preview right below the product image.

For personalised items, one name is included in the price. If an item is also available “without a name”, you can select that variant directly. A second name costs an extra €5.

Production and delivery usually take approx. 10–14 days. If we are planning a holiday, we will let you know in advance.

If you are in a real hurry, express shipping is available for a €10 surcharge. It is best to check with us briefly before you order.

We send insured parcels with DHL. Shipping within Germany costs €5.99 and is free from an order value of €100. Where possible, we reuse cardboard boxes for the sake of the environment.

Personalised items are made individually for you according to your details and are therefore excluded from the right of withdrawal. You will find all details in our cancellation policy.

We sew by hand and with different fabrics, so patterns, colours and shapes may differ slightly from the photo. Shirts vary too: sizes 68–98 are white or cream white, sizes 104–164 pure white.

Please wash inside out, ideally in a laundry bag, at 30 °C on a delicate cycle with liquid mild detergent – no hand washing. This way fabrics and shirts keep their colour and shape for a long time. More in our care instructions.

You can see the shipping period when you place your order. For urgent questions, just write to us at info@milla-louise.de – we reply as quickly as we can, as we spend most of our time at the sewing machine.